Telecom Giant,MTN has closed its offices nationwide..
By John Obi
The firm in a statement on X on Tuesday informed customers of closure of its offices nationwide.
“Yello customer, please be informed that our shops nationwide will be closed today, 30th July 2024,”
The company however, directed its customers to use their “digital channels” for support.
The development came hours after aggrieved customers vandalised MTN’s office in Festac, Lagos
The customers whose lines were disconnected in the NIN – SIM linkage policy had stormed the office to complain over the problem but some of them ended up destroying property belonging to the company.
However, the police were on hand to bring the situation under control.
“This should not be the way to go! Meanwhile, the DPO Festac and his men responded immediately after they got this report,” Sspokesman of the Lagos State Police Command Benjamin Hundeyin wrote on his X handle
Meanwhile ,the Nigeria Communications Commission (NCC) on Monday ordered operators of telecommunications to reactivate the blocked lines.
In a statement through its Spokesman, Reuben Muoka , the NCC said “The consumer is our priority, therefore, considering the challenges the blockages have caused, the Commission has directed all operators to reactivate all lines that were disconnected over the weekend in view of the short time available for consumers to undertake the verification of their NINs with their SIMs,”
“Reactivated consumers are to note that this is for a limited period to allow them to properly link their NIN to their SIM,”the NCC added
